**Latest Community Support Hubs From  – Updated 28/06/2021**

Vulnerable Residents Helpline

Seven days a week, 9am to 5pm

 

Arreton Parish

Tel: Sheila Caws (Mon-Fri) 9am-6pm (Weekends) In emergency – Call only to see if they are able to assist

Email: 

Help with shopping, medication/prescription delivery, hot food, friendly chats

Bembridge

Tel:  24/7

Email:

Offer: Phone buddies/wellbeing checks, information, signposting

24/7 Support Line Support Line Referrals for Bembridge ONLY

Brading

Email: 

Daily checks of the mailbox (infrequent)

Assistance with shopping and medication/prescriptions

Brighstone

24/7 Email: 

Wellbeing checks/calls, food shopping and prescription deliveries

Brook

24/7 Email: 

Wellbeing checks/calls, food shopping and prescription deliveries

Chale

24/7 email Ron Groves ( or )

Shopping and medication/prescriptions

Chillerton & Gatcombe

9am-5pm Email ()

Shopping and medication/prescriptions, advice

Cowes/Northwood/ Gurnard

Contact via IW Council’s Helpline:  or 

Seven days a week, 9am to 5pm

Welfare phone calls with a friendly person for anyone feeling lonely or isolated in the Cowes area, shopping and medication/prescriptions.

East Cowes/Whippingham

Referrals through the IW Council’s Helpline: or email:

Shopping and medication/prescriptions

Freshwater/Totland,/Yarmouth /Wellow/ Thorley/ Shalfleet

Mon, Weds & Fri Phone line 9.30 – 12.30 Tel. Prescription deliveries, hot meal deliveries

Tues & Thurs Phone line 9.30 – 12.30, tel

Sat & Sun – mailbox will be monitored

Wellbeing checks/calls, hot meals delivery, food shopping and prescription deliveries – on specified days

Godshill

9am-5pm Email ()

Food shopping, medication/prescriptions delivery, friendly phone calls.

Havenstreet/Ashey

Referrals for Havenstreet & Ashey only.

 

Hulverstone

24/7 email

Wellbeing checks/calls, food shopping and prescription deliveries

Mottistone

24/7 email

Wellbeing checks/calls, food shopping and prescription deliveries

Nettlestone/ Seaview

Mon – Sun 10:00-16:00 Brian Jennings, email:

Shopping and medication/prescriptions

& Carisbrooke

Mon – Fri 9:00 – 17:00 Age UK – email: telephone: ​

Niton

Will Thurbin

Niton Helpline: and

Mask making, driving to medical appointments, deliveries of food and medication/prescriptions, advice

Urgent referrals – out of hours m. .

 

Pan/ Pan Meadows and Barton

Mon – Fri 10:00-16:00 The Pan Together Hub – , email

Sat & Sun email

Collecting / delivering prescriptions;  helping with essential shopping. Preparing hot home-delivered meals which, thanks to generous donations and grant-funding, will reduce in price to £3 per meal from Monday 11th January 2021 and for the period of this lockdown.

Rookley

Mon – Sun 9:00 – 17:00 Friends of Rookley – Sue Willis

Shopping, medication/prescriptions delivery, friendly phone calls

Ryde/Binstead

Mon – Fri 10:00 – 16:00 Local Helpline: email:

Sat & Sun email:

Wellbeing checks/Befriending service, shopping, medication/prescriptions, dealing with urgent food requests, referrals to Food Bank, volunteering opportunities

 

Shanklin, Sandown, Lake, Newchurch

Mon – Sun 9am-5pm email ( or )

Shopping and medication/prescriptions

Shorwell:

24/7 email

Wellbeing checks/calls, food shopping and prescription deliveries

St Helens:

Mon – Sun 9am-5pm Call through referals to helpline or email referral to and and

Shopping, medication/prescriptions, friendly chat and advice.

 

Ventnor

Mon – Fri 9:00 – 16:00 Tony McCarthy or , , ()

Sat Emergency only 9:00-16:00 please email

Wellbeing checks/calls, shopping and medication/prescriptions, advice, signposting, referrals to Food Bank

 

Whitwell

Mon – Sat 9:00 – 17:00 , , also

Deliveries of food and medication/prescriptions, advice

Urgent referrals – out of hours m. .

Wootton

Mon – Fri 9:00 – 17:00 Daryl Pitcher, Email ()

Shopping and medication/prescriptions

Wroxall

Mon – Sun 9am-5pm Helen Little or Jackie Gallop or / – Wroxal referrals ONLY

Updated on 03/12/2020

Vulnerable Residents Helpline

Mon to Fri 9am to 5pm

Sat & Sun 10am to 3pm