01983 823898

Personal Alarms

Personal Alarms can give users the freedom to live independently in their own home, safe in the knowledge that if there is an accident or they have a fall, they can get help quickly.

AgeUK offers this service through Aid-Call ltd


Telecare is simple technology to help you stay living independently at home for longer.

You can use telecare to remind you of things you need to do, such as take your medication. Or a telecare system can automatically alert staff at a response centre or a carer if you need help, such as if you’ve fallen or haven’t realised you’ve left the gas on.

A telecare system isn’t intended to replace people, but it can be a helpful part of a package of care and support which fits into your everyday life.

How to get Telecare Services

People Matter IW operate an Independent Living Centre (ILC) located in Newport, it helps people to remain independent in their own homes for as long as possible by providing information and advice and the opportunity to ‘try before you buy’ across a wide range of aids and equipment. This could be using Tele Health or Telecare. The ILC can demo Telecare and personal alarms. The ILC runs clinics for low level assessment by an Independent Living Skills Assessor and provides access to an NRS OT for higher level assessment of need, all hour long appointments are provided for free. Please ring the Centre or NRS for an appointment.